Before You Hire One of the New Reputation Management Firms, Here’s What You Can Do on Your Own to Boost Your Reputation Online…
Online Content About Your Business Can Be Inspiring, Informative or Downright Embarrassing.
The hottest trend in small business marketing these days is “reputation management” — the monitoring, correcting and enhancing of online information about your business. And whether this information takes the form of reviews on consumer sites… or third-party blogs featuring your business name… or even someone infringing on your trademarked product name, online content about your business can be inspiring, informative or downright embarrassing.
Not surprisingly, a whole new crop of service providers has emerged to help you manage your company’s online reputation. But before you hire any of them, here’s what can you do on your own:
Step 1: Monitor What’s Being Said About Your Business
At the very least, you should program Google Alerts to email you a message anytime your business name, product name or owner’s name appears in news stories worldwide. You may not receive an email alert every day, but you’ll find out each time something new appears anywhere on the Internet. Be sure to put your name or product in quotation marks so Google correctly searches and delivers results (for example, “Janet Switzer” or “Instant Income”).
You can also monitor your online reputation using:
• Addictomatic.com — Type your name or product name into the search window and Addictomatic will return dozens of links showing where you appear online…Twitter, YouTube, Bing, Truveo video search, WordPress, Ask.com and even the Flickr photo site are scanned for your presence. While you’ll find individual listings (including some you didn’t even know about), Addictomatic is superb for giving you an idea of the pulse you have created online on any given day.
• Trackur Free — This social media monitoring software (they also have a free plan) lets you search for one term at a time such as your name or your company’s name. Trackur’s all-in-one-place dashboard finds what’s being said about you on in the social media universe and compiles it for easy review. It also ranks the reach and impact of the places you appear. In other words, are comments about you being read by millions of consumers or just a few? More »













